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280 andrew gelman stats-2010-09-16-Meet Hipmunk, a really cool flight-finder that doesn’t actually work


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Introduction: Brendan pointed me to this news article by David Pogue promoting a website called Hipmunk , a sleek competitor to Travelocity, Expedia, Kayak, and the like. Coincidentally, I had to a buy a flight right now so I followed the link and found that, indeed, Hipmunk is about a zillion times easier to use and more impressive than Expedia or even Kayak. It’s awesome. The others aren’t even close. The display was so clean and effective, I felt like ordering a few flights just for fun. That’s the good news. Now the bad news. I wasn’t just playing around with the site. There was actually a flight I wanted to buy–an itinerary I’d looked into yesterday but hadn’t saved or booked. I effortlessly set up the request in Hipmunk, scanned its impressive graphical display, and . . . couldn’t find the flight I wanted! Oh no! The last ticket must’ve been sold! Just to check, though, I want on good old ugly Expedia. And my flight was right there! So I bought it. So, just a quick memo


Summary: the most important sentenses genereted by tfidf model

sentIndex sentText sentNum sentScore

1 Brendan pointed me to this news article by David Pogue promoting a website called Hipmunk , a sleek competitor to Travelocity, Expedia, Kayak, and the like. [sent-1, score-0.368]

2 Coincidentally, I had to a buy a flight right now so I followed the link and found that, indeed, Hipmunk is about a zillion times easier to use and more impressive than Expedia or even Kayak. [sent-2, score-0.974]

3 The display was so clean and effective, I felt like ordering a few flights just for fun. [sent-5, score-0.435]

4 There was actually a flight I wanted to buy–an itinerary I’d looked into yesterday but hadn’t saved or booked. [sent-9, score-0.882]

5 I effortlessly set up the request in Hipmunk, scanned its impressive graphical display, and . [sent-10, score-0.508]

6 Just to check, though, I want on good old ugly Expedia. [sent-16, score-0.072]

7 So, just a quick memo to whoever runs Hipmunk: Your interface is great, but I suggest you scrape Expedia to find more flights. [sent-19, score-0.525]

8 You could start with evening nonstops from RDU to LGA. [sent-20, score-0.214]

9 (Or, if my flight was actually on Hipmunk all the time, you just need a better interface. [sent-21, score-0.52]


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Introduction: Brendan pointed me to this news article by David Pogue promoting a website called Hipmunk , a sleek competitor to Travelocity, Expedia, Kayak, and the like. Coincidentally, I had to a buy a flight right now so I followed the link and found that, indeed, Hipmunk is about a zillion times easier to use and more impressive than Expedia or even Kayak. It’s awesome. The others aren’t even close. The display was so clean and effective, I felt like ordering a few flights just for fun. That’s the good news. Now the bad news. I wasn’t just playing around with the site. There was actually a flight I wanted to buy–an itinerary I’d looked into yesterday but hadn’t saved or booked. I effortlessly set up the request in Hipmunk, scanned its impressive graphical display, and . . . couldn’t find the flight I wanted! Oh no! The last ticket must’ve been sold! Just to check, though, I want on good old ugly Expedia. And my flight was right there! So I bought it. So, just a quick memo

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Introduction: This time on a NY-Cincinnati roundtrip. Hipmunk could find the individual flights but could not put them together. In contrast, Expedia got it right the first time. See here and here for background. If anybody reading this knows David Pogue, please let him know about this. A flashy interface is fine, but ultimately what I’m looking for is a flight at the right place and the right time.

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Introduction: There was some confusion on my last try , so let me explain one more time . . . The flights I where Hipmunk failed (see here for background) were not obscure itineraries. One of them was a nonstop from New York to Cincinnati; another was from NY to Durham, North Carolina; and yet another was a trip to Midway in Chicago. In that last case, Hipmunk showed no nonstops at all—which will come as a surprise to the passengers on the Southwest Airlines flight I was on a couple days ago! In these cases, Hipmunk didn’t even do the courtesy of flashing a message telling me to try elsewhere. I don’t understand. How hard would it be for the program to automatically do a Kayak search and find all the flights? Hipmunk’s graphics are great, though. Lee Wilkinson reports: Check out the figure below from The Grammar of Graphics. Dan Rope invented this graphic and programmed it in Java in the late 1990′s. We shopped this graph around to Orbitz and Expedia but they weren’t interested. So I

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Introduction: Florence from customer support at Hipmunk writes: Hipmunk now includes American Airlines in our search results. Please note that users will be taken directly to AA.com to complete the booking/transaction. . . . we are steadily increasing the number of flights that we offer on Hipmunk. As you may recall, Hipmunk is a really cool flight-finder that didn’t actually work (as of 16 Sept 2010). At the time, I was a bit annoyed at the NYT columnist who plugged Hipmunk without actually telling his readers that the site didn’t actually do the job. (I discovered the problem myself because I couldn’t believe that my flight options to Raleigh-Durham were really so meager, so I checked on Expedia and found a good flight.) I do think Hipmunk’s graphics are beautiful, though, so I’m rooting for them to catch up. P.S. Apparently they include Amtrak Northeast Corridor trains, so I’ll give them a try, next time I travel. The regular Amtrak website is about as horrible as you’d expect.

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Introduction: Brendan pointed me to this news article by David Pogue promoting a website called Hipmunk , a sleek competitor to Travelocity, Expedia, Kayak, and the like. Coincidentally, I had to a buy a flight right now so I followed the link and found that, indeed, Hipmunk is about a zillion times easier to use and more impressive than Expedia or even Kayak. It’s awesome. The others aren’t even close. The display was so clean and effective, I felt like ordering a few flights just for fun. That’s the good news. Now the bad news. I wasn’t just playing around with the site. There was actually a flight I wanted to buy–an itinerary I’d looked into yesterday but hadn’t saved or booked. I effortlessly set up the request in Hipmunk, scanned its impressive graphical display, and . . . couldn’t find the flight I wanted! Oh no! The last ticket must’ve been sold! Just to check, though, I want on good old ugly Expedia. And my flight was right there! So I bought it. So, just a quick memo

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