emnlp emnlp2010 emnlp2010-74 knowledge-graph by maker-knowledge-mining

74 emnlp-2010-Learning the Relative Usefulness of Questions in Community QA


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Author: Razvan Bunescu ; Yunfeng Huang

Abstract: We present a machine learning approach for the task of ranking previously answered questions in a question repository with respect to their relevance to a new, unanswered reference question. The ranking model is trained on a collection of question groups manually annotated with a partial order relation reflecting the relative utility of questions inside each group. Based on a set of meaning and structure aware features, the new ranking model is able to substantially outperform more straightforward, unsupervised similarity measures.

Reference: text


Summary: the most important sentenses genereted by tfidf model

sentIndex sentText sentNum sentScore

1 edu Abstract We present a machine learning approach for the task of ranking previously answered questions in a question repository with respect to their relevance to a new, unanswered reference question. [sent-2, score-0.95]

2 The ranking model is trained on a collection of question groups manually annotated with a partial order relation reflecting the relative utility of questions inside each group. [sent-3, score-0.869]

3 edu a new approach to question answering that shifts the inherent complexity of open domain QA from the computer system to volunteer contributors. [sent-16, score-0.301]

4 The computer is no longer required to perform a deep linguistic analysis of questions and generate corresponding answers, and instead acts as a mediator between users submitting questions and volunteers providing the answers. [sent-17, score-0.7]

5 An important objective in community QA is to minimize the time elapsed between the submission of questions by users and the subsequent posting of answers by volunteer contributors. [sent-18, score-0.474]

6 One useful strategy for minimizing the response latency is to search the QA repository for similar questions that have already been answered, and provide the corresponding ranked list of answers, if such a question is found. [sent-19, score-0.638]

7 In the simplest solution, the system searches for previously answered questions based on exact string matching with the reference question. [sent-21, score-0.553]

8 Alternatively, sites such as WikiAnswers allow the users to mark questions they think are rephrasings (“alternate wordings”, or paraphrases) of existing questions. [sent-22, score-0.414]

9 These question clusters are then taken into account when performing exact string matching, therefore increasing the likelihood of finding previously answered questions that are semantically equivalent to the reference question. [sent-23, score-0.758]

10 In order to lessen the amount of work required from the contributors, an alternative approach is to build a system that automatically finds rephrasings of questions, especially since question rephrasing ProceMedITi,n Mgsa osfsa thcehu 20se1t0ts C, UonSfAe,re 9n-c1e1 o Onc Etombpeir i 2c0a1l0 M. [sent-24, score-0.342]

11 According to previous work in this domain, a question is considered a rephrasing of a reference question Q0 if it uses an alternate wording to express an identical information need. [sent-27, score-0.668]

12 We believe that computing a ranked list of existing questions that at least partially address the original information need could also be useful to the user, at least until other users volunteer to give an exact answer to the original, unanswered reference question. [sent-32, score-0.696]

13 For example, in the absence of any additional information about the reference question Q0, the expected answers to questions Q2 and Q3 below may be seen as partially overlapping in information content with the expected answer for the reference question Q0. [sent-33, score-1.362]

14 An answer to question Q4, on the other hand, is less likely to benefit the user, even though it has a significant lexical overlap with the reference question. [sent-34, score-0.475]

15 Underlying the question ranking task is the expectation that the user who submits a reference question will find the answers of the highly ranked questions to be more useful than the answers associated with the lower ranked questions. [sent-39, score-1.323]

16 For the reference question Q0 above, the learned ranking model is expected to produce a partial order in which Q1 is ranked higher than Q2, Q3 and Q4, whereas Q2 and Q3 are ranked higher than Q4. [sent-40, score-0.608]

17 2 98 Partially Ordered Datasets for Question Ranking In order to enable the evaluation of question ranking approaches, we have previously created a dataset of 60 groups of questions (Bunescu and Huang, 2010b). [sent-41, score-0.772]

18 Q0 above) that is associated with a partially ordered set of questions (e. [sent-44, score-0.429]

19 For each reference questions, its corresponding partially ordered set is created from questions in Yahoo! [sent-47, score-0.534]

20 Answers, the 60 reference questions span a diverse set of categories. [sent-50, score-0.455]

21 Figure 1 lists the 20 categories covered, where each category is shown with the number of corresponding reference questions between parentheses. [sent-51, score-0.455]

22 Inside each group, the questions are manually an- notated with a partial order relation, according to their utility with respect to the reference question. [sent-52, score-0.564]

23 We use the notation hQi ≻ Qj |Qri to encode the fWacet tuhsaet question Qi i sh more useful thian to question Qj with respect to the reference question Qr. [sent-53, score-0.916]

24 The partial ordering among the questions Q0 to Q4 above can therefore be expressed concisely as follows: hQ0 = Q1i, hQ1 ≻ Q2 |Q0i, hQ1 ≻ Q3|Q0i, hQ2 ≻ Q4|Q0i, hQ3 ≻ Q4|Q0i. [sent-55, score-0.383]

25 This reflects our belief that, in the absence of any additional information regarding the user or the “turtle” referenced in Q0, we cannot compare questions Q2 and Q3 in terms of their usefulness with respect to Q0. [sent-72, score-0.434]

26 Table 1shows another reference question Q5 from our dataset, together with its annotated group of questions Q6 to Q20. [sent-73, score-0.716]

27 During the first annotation stage, each question group is partitioned manually into 3 subgroups of questions: • P is the set of paraphrasing questions. [sent-75, score-0.343]

28 A question is deemed useful if its expected answer may overlap in information content with the expected answer of the reference question. [sent-78, score-0.67]

29 hQp ≻ Qu |Qri : a paraphrasing question is more ≻usef Qul |tQhani a useful question. [sent-82, score-0.315]

30 a paraphrasing question is more u≻sef Qul t|Qhani a in. [sent-88, score-0.315]

31 In the second annotation stage, we perform a finer annotation of relations between questions in the middle group U. [sent-93, score-0.445]

32 f the reference questions are shorter than the other questions in their group. [sent-104, score-0.805]

33 We have also created a complex version of the same dataset, by selecting as the reference question in each group a longer question from the same group. [sent-105, score-0.627]

34 We believe that the new complex dataset is closer to the actual distribution of questions in community QA repositories: unanswered questions tend to be more specific (longer), whereas general questions (shorter) are more likely to have been answered already. [sent-108, score-1.169]

35 P =|PairPs1a∩irPs 1airs2| R =|PairPs1a∩irPs 2airs2| The statistics in Table 2 indicate that the second annotator was in general more conservative in tagging questions as paraphrases or useful questions. [sent-114, score-0.404]

36 3 Unsupervised Methods for Question Ranking An ideal question ranking method would take an arbitrary triplet of questions Qr, Qi and Qj as input, and output an ordering between Qi and Qj with respect to the reference question Qr, i. [sent-115, score-1.129]

37 As a measure of question similarity, one major drawback of cosine similarity is that it is oblivious of the meanings of words in each question. [sent-122, score-0.404]

38 This particular problem is illustrated by the three questions below. [sent-123, score-0.35]

39 101 4 Supervised Learning for Question Ranking Cosine similarity, henceforth referred as cos, treats questions as bags-of-words. [sent-136, score-0.35]

40 Both cos and mcs ignore the syntactic relations between the words in a question, and therefore may miss important structural information. [sent-139, score-0.31]

41 In the next three sections we describe a set of structural features that we believe are relevant for judging question similarity. [sent-140, score-0.297]

42 1 Matching the Focus Words If we consider the question Q24 below as reference, question Q26 will be deemed more useful than Q25 when using cos or mcs because of the higher relative lexical and conceptual overlap with Q24. [sent-144, score-0.844]

43 However, instead of relying exclusively on a predefined hierarchy of answer types, we identify the question focus of a question, defined as the set of maximal noun phrases in the question that corefer with the expected answer (Bunescu and Huang, 2010a). [sent-150, score-0.808]

44 We use answer types only for questions such as Q27 or Q28 below that lack an explicit question focus. [sent-152, score-0.72]

45 In such cases, an artificial question focus is created from the answer type (e. [sent-153, score-0.407]

46 Let fi and fr be the focus words corresponding to questions Qi and Qr. [sent-158, score-0.455]

47 We introduce a focus feature φf, and set its value to be equal with the similarity between the focus words: φf (Qi, Qr) = wsim(fi, fr) (1) We use wsim to denote a generic word meaning similarity measure (e. [sent-159, score-0.38]

48 2 Matching the Main Verbs In addition to the question focus, the main verb of a question can also provide key information in estimating question-to-question similarity. [sent-166, score-0.561]

49 If the question does not contain a content verb, the main verb is defined to be the highest verb in the dependency tree, as for example are in Q24 to Q26. [sent-170, score-0.382]

50 The utility of a question’s main verb in judging its similarity to other questions can be seen more clearly in the questions below, where Q29 is the reference: Q29 How can Itransfer music from iTunes to my iPod? [sent-171, score-0.96]

51 Let vi and vr be the main verbs corresponding to questions Qi and Qr. [sent-177, score-0.543]

52 We introduce a main verb feature φv as follows: φv (Qi, Qr) = wsim(vi, vr) (2) If Q29 is considered as reference question, it is expected that the main verb feature for question Q30 will have a higher value than the main verb feature for Q31, i. [sent-178, score-0.514]

53 3 Matching the Dependency Trees The question focus and the main verb are only two of the nodes in the syntactic dependency tree of a question. [sent-183, score-0.449]

54 In general, all the words in a question are important when judging its semantic similarity with another question. [sent-184, score-0.41]

55 We therefore propose a more general feature that exploits the dependency structure of the question and, in doing so, it also considers all the words in the question, like cos and mcs. [sent-185, score-0.428]

56 For any given question we initially ignore the direction of the dependency arcs and change the question dependency tree to be rooted at the focus word, as illustrated in Figure 2 for questions Q5 and Q9. [sent-186, score-1.019]

57 We define the dependency tree similarity between two questions Qi and Qr to be a function of similarities wsim(vi, vr) computed between aligned nodes vi ∈ Qi and vr ∈ Qr. [sent-188, score-0.768]

58 ) C: for finding a matching between two question dependency trees rooted at the focus words. [sent-212, score-0.397]

59 Figure 2 shows the results of applying the tree matching algorithm on questions Q5 and Q9. [sent-219, score-0.43]

60 We introduce a new feature φt(Qi, Qr) whose value is defined as the dependency tree similarity between questions Qi and Qr. [sent-221, score-0.53]

61 When computing the similarity between two matched nodes, we factor in the similarities between corresponding pairs of words on the paths fi ; fr ; between the focus words fi, vi, vr 103 fr and the nodes vi, vr, as shown in Equation 5. [sent-223, score-0.455]

62 Each ofthe generic features φf, φv, φt, and mcs corresponds to four actual features, one for each possible choice of the word similarity function wsim (i. [sent-242, score-0.34]

63 An additional pair of features is targeted at questions containing locations: 6. [sent-245, score-0.35]

64 φl (Qi, Qr) = 1 if both questions contain locations, 0 otherwise. [sent-246, score-0.35]

65 5 Experimental Evaluation We use the four question ranking datasets described in Section 2 to evaluate the three similarity measures cos, mcs, and φt, as well as the SVM ranking model. [sent-255, score-0.676]

66 Each question similarity measure is evaluated in terms of its accuracy on the set of ordered pairs, and the performance is averaged between the two annotators for the Simple and Complex datasets. [sent-257, score-0.428]

67 If hQi ≻ Qj |Qri is a relation specified in the annotation, we c|oQnsiid iesr a ath ree tuple hQi, Qj , Qri correctly 104 classified if and only if u(Qi, Qr) > u(Qj , Qr), where u is the question similarity measure. [sent-258, score-0.4]

68 For each question, the focus is identified automatically by an SVM tagger trained on a separate corpus of 2,000 questions manually annotated with focus information (Bunescu and Huang, 2010a). [sent-263, score-0.424]

69 The main verb of a question is identified deterministically using a breadth first traversal of the dependency tree. [sent-268, score-0.343]

70 The random baseline assigning a random similarity value to each pair of questions results in 50% accuracy. [sent-270, score-0.463]

71 Even though its use ofword senses was expected to lead to superior results, mcs does not perform better than cos on this dataset. [sent-271, score-0.302]

72 Our implementation of mcs did however perform better than cos on the Microsoft paraphrase corpus (Dolan et al. [sent-272, score-0.297]

73 One possible reason for this behavior is that mcs seems to be less resilient than cos to differences in question length. [sent-274, score-0.532]

74 Whereas the Microsoft paraphrase corpus was specifically designed such that “the length of the shorter of the two sen– – tences, in words, is at least 66% that of the longer” (Dolan and Brockett, 2005), the question ranking datasets place no constraints on the lengths of the 2svmlight. [sent-275, score-0.436]

75 However, even though by themselves the meaning aware mcs and the structure-and-meaning aware φt do not outperform the bag-of-words cos, they do help in increasing the performance of the SVM ranking model, as can be inferred from the corresponding columns in Table 5. [sent-302, score-0.323]

76 The following question patterns illustrate the need to design more complex similarity measures that take into account the context of every word in the question: P1 Where can Ifind a job around hCity i? [sent-306, score-0.466]

77 Below are three instantiations of the first question pattern: Q32 Where can I find a job around Anaheim, CA? [sent-309, score-0.299]

78 If we take Q32 as reference question, the fact that the distance between Los Angeles and Anaheim is smaller than the distance between Vista and Anaheim leads the ranking system to rank Q33 as more useful than Q34 with respect to Q32, which is the 105 expected result. [sent-312, score-0.288]

79 6 Future Work We plan to integrate context dependent word similarity measures into a more robust question utility function. [sent-315, score-0.451]

80 The questions that are posted on community QA sites often contain spelling or grammatical errors. [sent-317, score-0.374]

81 Consequently, we will work on interfacing the question ranking system with a separate module aimed at fixing orthographic and grammatical errors. [sent-318, score-0.385]

82 7 Related Work The question rephrasing subtask has spawned a diverse set of approaches. [sent-319, score-0.302]

83 , 2002) derive a set of phrasal patterns for question reformulation by generalizing surface patterns acquired automatically from a large corpus of web documents. [sent-321, score-0.359]

84 , 2005), word translation probabilities are trained on pairs of semantically similar questions that are automatically extracted from an FAQ archive, and then used in a language model that retrieves question reformulations. [sent-324, score-0.611]

85 (Jijkoun and de Rijke, 2005) describe an FAQ question retrieval system in which weighted combinations of similarity functions corresponding to questions, existing answers, FAQ titles and pages are computed using a vector space model. [sent-325, score-0.374]

86 , 2007) exploit the Encarta logs to automatically extract clusters containing question paraphrases and further train a perceptron to recognize question paraphrases inside each cluster based on a combination of lexical, syntactic and semantic similarity features. [sent-327, score-0.743]

87 More recently, (Bernhard and Gurevych, 2008) evaluated various string similarity measures and vector space based similarity measures on the task of retrieving question paraphrases from the WikiAn- swers repository. [sent-328, score-0.624]

88 , 2008) is to return questions that are semantically equivalent or close to the queried question, and is therefore similar to our question ranking task. [sent-330, score-0.735]

89 Their approach is evaluated on a dataset in which questions are categorized either as relevant or irrelevant. [sent-331, score-0.387]

90 Our formulation of question ranking is more general, and in particular subsumes the annotation of binary question categories such as relevant vs. [sent-332, score-0.674]

91 The question ranking task was first formulated in (Bunescu and Huang, 2010b), where an initial version of the dataset was also described. [sent-337, score-0.422]

92 In this paper, we introduce 4 versions of the dataset, a more general meaning and structure aware similarity measure, and a supervised model for ranking that substantially outperforms the previously proposed utility measures. [sent-338, score-0.311]

93 8 Conclusion We presented a supervised learning approach to the question ranking task in which previously known questions are ordered based on their relative utility with respect to a new, reference question. [sent-339, score-0.997]

94 We created four versions of a dataset of 60 groups of questions 5, each annotated with a partial order relation reflecting the relative utility of questions inside each group. [sent-340, score-0.871]

95 Answering learners’ questions by retrieving question paraphrases from social Q&A; sites. [sent-351, score-0.69]

96 A utilitydriven approach to question ranking in social QA. [sent-360, score-0.385]

97 Searching questions by identifying question topic and question focus. [sent-379, score-0.872]

98 Natural language based reformulation resource and web exploitation for question answering. [sent-383, score-0.309]

99 Finding similar questions in large question and answer archives. [sent-388, score-0.72]

100 Retrieving answers from frequently asked questions pages on the Web. [sent-401, score-0.434]


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